How it works

CONNECT

Simple visual connection between customer and agent via browser or mobile app.

SHOW & DRAWING

Customer shares video,images and voice, Customer uses AR tools to show where is the problem.

GUIDANCE

Agent provide interactive or time flexible guidance.

Technology

ARTIFICIAL INTELLIGENCE & AUGMENTED REALITY

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ARTIFICIAL INTELLIGENCE

Our technology applies deep learning, the most advanced form of artificial intelligence. By applying computer vision algorithms, our platform recognizes objects and learns troubleshooting scenarios so that your system becomes smarter with every customer support interaction.

AUGMENTED REALITY

Advanced Augmented Reality (AR) tools for interactive real-time visual guidance over customers' smartphones. Our platform tracks and enriches technical elements such as equipment, cabling, or devices and enables a human expert or virtual assistant to place a visual layer over it, thereby enhancing guidance towards a solution.

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Watch Our

Latest Blog Posts

What is augmented reality remote assistance?

Augmented reality remote assistance is an emerging technology that enables brand agents and product experts...

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Virtual and Augmented Reality: The Future for the Retail Industry

From disruptive technology such as 3D printing that is totally reshaping the future for the manufacturing sector...

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Contact

Phone

0(262) 606 05 67

turkey office

Bilişim Vadisi Muallim Mahallesi Deniz Cad. No:143, 41400 Gebze/Kocaeli

Email

info@mixoper.com